Welcome to the Online Helpdesk

Please browse the categories and articles below for any assistance you may require.
If you have a question, please use the "Ask a question" box on the right.

Support & Troubleshooting
Guides on how to troubleshoot common problems
Tutorials
Comprehensive list of tutorials for setting up and using Ramsu services
Server Settings & Addresses
Quick reference of server addresses: name servers, email servers, ftp, and more
Accounts & Billing
Information your account, billing, and invoices
Glossary
Explanations of common internet / hosting terms and acronyms